109 Cheese and Wine (Vines XV LLC) primary mission is to provide our foodie consumers with exceptional products and service. Due to the perishable nature of the items being purchased through our web portal, we consider all sales final once an order has been submitted. There are NO cancellations, refunds or returns. However, we do realize that we are in the service business, and would like the opportunity to fix any problems in the off chance something comes up. If for some reason you are dissatisfied with your purchase, or would like to give any form of feedback or comment, please contact Monica or Todd (owners) 109 Cheese and Wine at 203 438 5757 within 2 hours of receiving your order.
Wine Sale Age Policy
Legally, wine can only be delivered when someone 21 or older is present to sign for the delivery. Our carriers are licensed to ship wine and must comply by obtaining a signature for the completed delivery.
Signees do not need to be the person whose name is on the package, but they may have to show proof of age. Customers often prefer to send packages containing wine to a business address where an adult, 21 years or older, will be available to sign for the package.
You can also use our new residential delivery options, such as Evening, Saturday and By Appointment. Available in most areas; these shipping options will be presented at the confirm order stage of the shopping cart as they are available for your delivery location.You must be at least 21 years of age to purchase wine. By placing your order you have represented to 109 Cheese and Wine that you are at least 21. All alcohol delivered must be received and signed for by an adult of legal drinking age.
109 Cheese and Wine (Vines XV LLC) highly values the privacy of its users. The 109 Cheese and Wine sites collect the following information. Name, contact information and when applicable payment processing information. Once a user has also begun creating order the 109 Cheese and Wine (Vines XV LLC) sites save and store order history and archive written communications. At no time does the 109 Cheese and Wine (Vines XV LLC) web site share, sell, or use your information for any purpose outside of processing your orders.