2020 Reflection

A New Year is upon us. Let’s stay safe & healthy

Monica and I have been reflecting on what can only be called a very challenging year for everyone. It has brought out the best in many. As small business owners in two wonderful Connecticut towns, Monica and I (Otis too) feel extremely blessed to have such an amazing client base. You guys have been beyond amazing and have consistently reminded us of why this is what we do. I remember the first 8 weeks of the pandemic when Monica and I were the only two allowed in the store and how somehow a 16 hour day was normal. We slowly began to bring back staff and created a new operating platform that worked. None of this would have happened if not for Monica. She attacked our online ordering platform and rewrote the entire site in just days, and coordinated everything. As many of you know, she is my best friend and life partner and I consider myself blessed everyday. You begin to have a completely new understanding of staff and also what the customer interaction actually means when you are confronted with these challenges. Again, we are blessed and extremely fortunate. This year also has brought my mother, Rhoda (Rhoda’s Chicken Soup) to our home permanently. We started the construction of the Rhodhaus addition in the middle of all of this and with the amazing help of a great architect and builder we should have a completed space by March. We have all been challenged and pushed more than we ever expected.

From our family to yours, May 2021 bring you health, happiness and a sense of normalcy back to our lives. I look forward to shaking hands, seeing smiles and giving hugs in 2021!

With heartfelt thanks, Monica, Todd & Otis – The health and safety of everyone is our first priority. We will not compromise in any way so please be patient with us.We will always do our best and have many safe options for serving your Cheese & Wine needs and wants.